Powered by
Vendor Management
Seattle
Overview of Zilter.io
Zilter.io is a rising star in the field of social listening and online reputation management. Powered by artificial intelligence, the platform allows businesses to monitor, analyze, and respond to customer feedback across a myriad of online channels. Whether it's Facebook, Twitter, Instagram, Yelp, or Google Reviews, Zilter.io has got you covered.
History of Zilter.io
The company was started by a team of software engineers and data scientists who saw a gap in the market for a comprehensive social listening tool that businesses could use to improve their online reputation. Since its founding, Zilter.io has been committed to using cutting-edge technology to meet the rapidly changing needs of its customers. The vendor has quickly gained recognition for its robust capabilities and user-friendly interface.
Typical Data Processed by Zilter.io
As a Social Media Monitoring and Management platform, Zilter.io processes a variety of data. This includes public posts, comments, likes, shares, and ratings on various social media platforms, user demographics such as age, gender and location, and keyword-based mentions. It also analyzes text within these interactions to extract sentiment and categorize user opinions.
Where Zilter.io Operates
Zilter.io operates across the globe, serving businesses big and small. They facilitate your need for a digital presence by seamlessly integrating your business with social media platforms no matter where you are located. The company has a worldwide presence, making it a versatile choice for businesses aiming to streamline their online reputation management.
Key Features of Zilter.io
Among the many features, Zilter.io offers sentiment analysis, alert system for negative feedback, and keyword tracking that allows businesses to stay ahead of the conversations that matter. Additionally, its analytics dashboard gives the user overall insights and helps tune in marketing strategies. It also provides competitor analysis so you can benchmark your performance and identify opportunities for growth. These functionalities are critical for businesses seeking to maximize their online customer engagement and enhance their brand image.
The Importance of Monitoring Vendor Like Zilter.io From a Data Compliance Perspective
From a data compliance perspective, it's essential to monitor and compare vendors in sectors such as social media analytics and reputation management. The processing of publicly available personal data subjects vendors like Zilter.io to specific regulations. A thorough understanding of how these vendors use, store, and retrieve the data can significantly mitigate compliance risks. Transparency and accountability are key to maintaining trust and ensuring long-term success in partnerships. Therefore, when entrusting your data to vendors like Zilter.io, it's crucial to regularly monitor their practices to ensure compliance with regulations and secure your company’s reputation and customer trust.