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Webex subprocessors
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About

An overview of Webex


Webex is a renowned vendor that specializes in providing top-notch, cloud-based video conferencing, online meetings, screen share, and webinars. Used in a corporate environment, this technology is primarily to keep people connected and foster communication, fostering better collaboration and productivity among teams, regardless of geographical boundaries. With a friendly interface and robust features, Webex has made it easier for companies to maintain seamless operations.



The History of Webex


Webex was founded by Subrah S. Iyar and Min Zhu in 1995, initially under the name ActiveTouch. In 2000, the company formally changed its name to Webex and went public. In March 2007, Cisco Systems acquired the company for a whooping $3.2 billion, and it became a part of Cisco's Development Organization while still retaining its name. Since its inception, it has continued to innovate and remains one of the top choices for companies in need of virtual communication tools.



The typical data processed by Webex


Webex processes several types of data to facilitate its services. This includes personally identifiable information (PII) such as user names, email addresses, and company details. It also processes technical data like IP address, device information, usage statistics, and meeting details. This data gathering aids in providing a personalized and efficient user experience, maintaining service quality, and ensuring secure operations.



Where Webex operates


Webex, being an online platform, operates worldwide, serving numerous enterprises across various industries. With data centers worldwide, it ensures uninterrupted services to its users regardless of their location.



The key features of Webex


Webex offers a plethora of features to its users. From high-quality video conferencing, screen sharing, personalized video layouts, to in-app messaging, calendar integration, and virtual background options, it caters to the varied needs of businesses. Additionally, Webex also delivers features like noise removal, gesture recognition, and real-time translation, realized through cutting-edge AI technology.



Importance of monitoring and comparing a vendor like Webex from a data compliance perspective


Monitoring and comparing vendors like Webex is vital from a data compliance perspective because it helps businesses to ensure that their chosen vendor is following the appropriate laws and regulations concerning data governance. With today's increased focus on data privacy and security, companies need to make sure that their vendors provide transparent information about the data they process, how it is processed, and how it is stored and protected. This vigilance would not only prevent potential data breaches but also boost trust and credibility among the users of the platform.

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