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Vendor Management

New Relic subprocessors
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Q4 Inc.

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AdRoll

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Wistia

Cambridge

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About

Overview of New Relic

New Relic is a San Francisco based company that offers Software-as-a-Service (SaaS) products designed to help developers, operations teams, and businesses monitor the performance of their web and mobile applications. By utilizing the real-time insights their product provides, companies can make data-informed decisions and ensure the seamless functioning of their digital platforms.



The History of New Relic

New Relic was founded in 2008 by Lew Cirne, a seasoned entrepreneur with a long history in the tech world. The company seeks to contribute to the tech industry by enabling businesses to measure and optimize the performance of their web services. Since its establishment, New Relic has gained multiple awards and recognitions, signifying its indispensable role in the web application performance and analytics market.



Typical Data Processed by New Relic

New Relic deals with a plethora of data types to deliver comprehensive insights to its end-users. These can range from application performance data, browser data, mobile data, system-related data to detailed transactional data. Additionally, the company also gathers event data, log data, and synthetic data to facilitate an all-inclusive digital intelligence platform.



Where New Relic Operates

As a global company, New Relic operates worldwide, offering its services to businesses across different geographic locations. The company's headquarters are located in San Francisco, California. It has additional offices in Portland, Barcelona, Sydney, and Dublin.



Key Features of New Relic

New Relic's functionalities largely encompass real-time analytics and app performance monitoring. Its key features include application monitoring, real-time analytics, crash analytics, synthetic testing, browser monitoring, insights dashboard, and distributed tracing. These features allow developers, IT teams, and businesses to monitor and troubleshoot their software infrastructure seamlessly.



The Importance of Monitoring and Comparing Vendors

In an era where data compliance is critical, the ability to monitor and compare vendors like New Relic is of paramount importance. With a comprehensive overview of a vendor’s capabilities and services, businesses can assess their compliance with data protection regulations and guidelines. Furthermore, understanding the data that a vendor processes can help businesses maintain the confidentiality, integrity, and availability of their own data. As such, appropriately leveraging vendor comparison sites can contribute significantly to effective data governance.

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