Missive compliance index

Overview of Missive
Missive is a collaborative email and SMS platform that aids teams in managing their conversations and tasks in one place. Missive brings together all communication platforms such as Email, Facebook, Twitter, SMS, and more into one unified interface, helping teams to communicate more effectively. This vendor aims to offer a productive and collaborative tool, crucial for businesses in managing their conversations and tasks systematically across all their communication platforms.

History of Missive
Missive was launched in 2016 by Etienne Lemay and Philippe Lehoux. The duo had prior experience in creating online businesses, which they applied to developing a unique communication platform that empowers teams to manage their conversations and tasks effectively. Since its establishment, Missive has grown rapidly, becoming a popular collaborative communication platform for businesses of all sizes.

The Typical Data Processed by Missive
Missive processes various types of data, centered primarily on communication records. This includes but is not limited to, emails, SMS messages, chat messages, and social media messages.
It also handles task-related data, contact details, dates, times, and the occasional documents attached within these communications. The data processed is strictly confined to communication and collaboration, ensuring clear distinction and organization of information for users.

Missive's Operational Locations
Missive operates primarily online, meaning it can be accessed and utilised worldwide, provided there's internet access. It's indisputably global, having users based in several countries across various continents, and supports multiple languages to cater to its widespread user base.

Key Features of Missive
Some key features of Missive include collaborative email and SMS management, conversation assignment, email delegation, shared drafts, private and team chat, email templates, conversation history, read receipts, rules and automations, snooze function, and the ability to integrate multiple communication channels. It's a comprehensive tool that makes managing and organizing conversations simple and straightforward for business teams.

Importance of Monitoring and Comparing Vendors from a Data Compliance Perspective
Monitoring and comparing vendors like Missive is imperative in today's data-driven world. Vendors handle a significant amount of sensitive data, including emails, messages, and documents, which are often integral to business operations. Ensuring that these vendors adhere to data compliance regulations secures this information and maintains customer trust. A data governance tool provides the necessary oversight, enabling businesses to confidently use vendors like Missive, knowing that their data is managed responsibly and is suitably protected.