Map My Customers compliance index

Overview of Map My Customers

Map My Customers presents itself as a unique SaaS tool in the current digital landscape, intending to simplify and revolutionize client relationship management and field sales. By converting the conventional spreadsheet system into a map-based platform, the tool allows its users to visualize their customers and organize information in a more comprehensible manner. Map My Customers stands out with its focus on design simplicity and operational efficiency to aid field sales teams.

Company History

Map My Customers was founded in 2015 by Matthew Sniff, a developer intent on addressing the pain points of field sales professionals. Primarily seen as an innovative answer to the limitations of the spreadsheet and CRM systems of the time, the company quickly garnered attention and has been steadily growing ever since, with thousands of businesses now utilizing their services.

Typical Data Processed by Map My Customers

Map My Customers processes various forms of data, including but not limited to contact details, location data, sales data, customer interactions, and other associated field sales data. The purpose of such processing extends beyond simple data collection, aiming to assist users in managing their sales territories, planning routes, tracking team performance, and more effectively engaging with their customers.

Company Operation Locations

While headquartered in New York, Map My Customers provides its services globally, accommodating teams of any size from single individuals to multinational corporations. Leveraging scalable cloud infrastructures, their platform caters to the needs of a diverse range of businesses across several industries.

Key Features of Map My Customers

Map My Customers provides a wide array of features designed to optimize field sales operations. These include territory management, automated data entry, route planning and optimization, team performance tracking, and personalized customer interaction tracking. Additionally, the platform integrates seamlessly with many popular CRM systems, ensuring a smooth transition for businesses adopting their tool.

Importance of Vendor Monitoring and Compliance Perspective

While not directly involved in data governance, Map My Customers is nevertheless an important component of the overall data ecosystem within your company. Monitoring and comparing vendors like Map My Customers is crucial from a data compliance perspective as the information they process is often sensitive and crucial to your operations. Understanding how these vendors handle your data is key, as it pertains to data privacy regulations, data security, and company's reputation. Keeping track of this ensures that the field sales data is handled responsibly and in accordance with all relevant laws and regulations, protecting the interests of the company, its employees, and its customers.