Invoco
Invoco compliance index
Powered by
Vendor Management
Invoco subprocessors
Scottsdale
Seattle
Invoco published legal documents
About
Overview of Invoco
Invoco is a leading provider of telecommunication solutions, specializing in call tracking and virtual phone systems. The company serves small and medium-sized businesses (SMBs) aiming to streamline their communication infrastructure and improve customer engagement and experience. Leveraging state-of-the-art technology, Invoco offers comprehensive, cost-effective, and intuitive systems that deliver increased productivity and flexibility.
History of Invoco
Established in 2007, Invoco has continuously strived to revolutionize the telecommunications industry. The company’s decade-long experience and dedication to technical excellence have contributed significantly to its status as a renowned service provider in call tracking, analytics, and telephony services.
Typical data processed by Invoco
The data processed by Invoco are primarily related to telecommunication and customer interaction metrics. This includes call logs, durations, time stamps, source numbers, and destination numbers. Additionally, the system may track and analyze call keywords to gain insight into customer inquiries, behavior, or concerns.
Where Invoco operates
Invoco is a UK-based company providing services across the globe. The company is known for its seamless solutions that can be effortlessly integrated with businesses worldwide, irrespective of their locational constraints.
Key features of Invoco
- Call tracking that can be used for marketing optimization and customer service improvement.
- Integration with a range of popular CRM systems, ensuring a unified and streamlined operation.
- Accessible real-time reporting and analytics to optimize the decision-making process.
- CRM and Helpdesk integration, making customer management more efficient.
- High-quality, cost-effective virtual phone system to provide flexibility and efficiency to businesses.
Monitoring and comparing vendors like Invoco is crucial from a data compliance perspective. As businesses increasingly rely on third-party services, awareness of data handling practices has become paramount to ensure compliance with global data protection standards. Vendors that prioritize data security not only offer a degree of assurance, but their practices also reflect in the quality and reliability of their services. As such, unbiased vendor comparison platforms serve a pivotal role in presenting comprehensive, fact-based insights that help businesses make informed decisions.