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Vendor Management

Freshchat subprocessors
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An overview of the vendor/company.
Spritle is an advanced full-stack software development organization that is dedicated to delivering high-quality and customer-focused software solutions. Leveraging their team of skilled developers, they provide innovative and customized tech solutions to businesses across various sectors. Their diverse range of services includes mobile app development, web app development, blockchain technology, data science, and machine learning among others. They have a knack for deploying solutions tailored specifically to meet the unique business needs and requirements of their clients.

The history of the company.
Spritle was founded in 2009 by a group of tech enthusiasts who sought to leverage their passion for technology and coding to break boundaries and solve complex business problems. Over the years, substantial efforts have gone into technological research and development, which has enabled Spritle to stay abreast of cutting-edge technologies and deliver efficient, captivating and user-friendly software solutions to several satisfied clients.

The typical data processed by the company.
With services ranging from web and mobile app development to data science and machine learning, Spritle processes varying types of data. This includes both structured and unstructured data like user details, customer logs, transaction data, machine logs, social media data, image and video data among others, depending on the specific needs of the projects they undertake.

Where the company operates.
As a more global-oriented service provider, Spritle operates across different regions. With its headquarters in Bangalore, India, they extend their services to clients all around the world including North America, Europe, and Asia.

The key features.
What sets Spritle apart from other software development companies are its dedicated team of professional developers, custom agile practices, transparent working model, quick response to queries, and focus on customer satisfaction. Added to these, they implement the latest technologies and are committed to providing feasible and reliable software solutions that are tailored to meet the specific demands and challenges of all their clients whom they treat as business partners.

Why monitoring and comparing such a vendor is significant from a data compliance perspective.
Monitoring and comparing vendors like Spritle is critical from a data governance point of view. As businesses garner and share data with these vendors, it becomes necessary to ensure that the vendor can safely and correctly manage their data. By comparing vendors, businesses can identify how each handles data privacy and security, their credibility in handling sensitive information, and their commitment to complying with global data standards and regulations. This aids in preventing data breaches and potential non-compliance issues that could lead to legal penalties and loss of reputation.

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