Overview of Cloudbeds
Cloudbeds is a globally recognized provider of hospitality management software, revolutionizing the way hospitality businesses around the world manage their operations. Their software suite contains tools for property management, distribution, and hotel management, all hosted on a cloud-based interface that is user friendly and accessible anywhere.
History of Cloudbeds
Cloudbeds was founded in 2012 by Adam Harris and Richard Castle with the mission to simplify the complexity of hotel operations. The duo noticed that small to mid-sized hotels lacked the resources to access the same tools as their larger competitors, and thus, Cloudbeds was born. Over the years, Cloudbeds has grown to serve thousands of properties in over 120 countries, helping managers optimize their work and maximize their revenues.
Typical Data Processed by Cloudbeds
In its role as a provider of hospitality management solutions, Cloudbeds processes a wide range of data, including guest information, reservation details, operational data, and financial data. This information is critical to helping hospitality businesses manage reservations, streamline operations, and improve overall profitability. Nonetheless, they are highly committed to data privacy and abide by the rules set by GDPR and other data regulations.
Operational Regions of Cloudbeds
Headquartered in San Diego, CA, Cloudbeds operates globally, serving hospitality businesses in over 120 countries. The company has a diverse and multicultural team, working remotely from 40+ countries, which enables them to understand and cater effectively to the different markets in which they operate.
Key Features of Cloudbeds
Cloudbeds offers a plethora of unique and versatile features designed to help hospitality businesses optimize their operations and revenue. These key features include a Property Management System (PMS) for managing day-to-day operations, a Channel Manager for real-time updates on inventory across various channels, a Booking Engine to encourage direct bookings, and Revenue Management tools for real-time pricing updates. Cloudbeds’ platform is designed to integrate seamlessly with third-party apps, as well.
Importance of Monitoring and Comparing Vendors
From a data compliance perspective, monitoring and comparing vendors like Cloudbeds is essential. Given the sensitive nature of the data they handle, it is crucial to ensure that these vendors are compliant with all relevant data protection regulations, and that their systems are secure. Comparisons also help businesses choose a vendor that best fits their needs and objectives, while also providing valuable insights into how different vendors handle data and privacy concerns. Proactive management of data governance with vendors like Cloudbeds will help to maintain integrity and trust, crucial components of any successful business relationship.