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CircleLoop subprocessors
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About

Overview of CircleLoop

CircleLoop is a revolutionary cloud-based phone system for business, replacing conventional and outdated physical phone systems. The innovative platform offers call management, digital voice technology, integrations, and analytics, providing companies with a powerful communication tool. CircleLoop is more than just a phone system; it's a communication hub that streamlines all conversations into one intuitive, user-friendly interface.



History of CircleLoop

CircleLoop was founded in 2016 by Damian Hanson and David Hague, two innovative tech entrepreneurs with substantial experience in the communications industry. Headquartered in Lancashire, UK, they set out to simplify and modernize business telephony by developing a software-based, cloud-native communication system. Their vision was to eliminate the need for traditional desk phones and physical hardware, making conference calls and business communication more agile, efficient, and cost-effective. CircleLoop has since grown rapidly and is now trusted by businesses across different sectors to facilitate quality communication.



The typical data processed by CircleLoop

CircleLoop primarily processes communication data, including call logs, voice recordings, and text messages. Additionally, it manages user data to maintain accounts and ensure the productive use of the system. The company also collects data such as device details, location, and usage information to provide customer support, enhance user experience, and ensure the smooth functioning of the system.



Where CircleLoop operates

CircleLoop is based in the UK but its cloud-based platform means it can cater to businesses worldwide. The company operates in different parts of Europe, North America, and Australia.



Key features of CircleLoop

CircleLoop's key features include VoIP calling, SMS text messaging, conference calling, voicemail transcription, integrations with productivity tools, easy setup, and a mobile app for Android and iOS. Its platform also comes with analytics and reporting tools, ensuring seamless communication management and tracking. As a software service, CircleLoop does not require any additional equipment or hardware, making it an ideal solution for businesses looking for a flexible, cost-effective telephony solution.



Importance of monitoring and comparing a vendor like CircleLoop

Monitoring and comparing vendors like CircleLoop from a data compliance perspective is crucial given the volume of sensitive communication and user data they handle. Ensuring that these platforms adopt rigorous data governance procedures is key for businesses in maintaining the security and privacy of their data. It helps in evaluating the vendor's data management practices, their adherence to data protection regulations, and their commitment to keeping customer data secure. Reducing risk by placing trust in compliant vendors can help businesses to focus on their core functions, assured in the knowledge that their communication data is in safe hands.



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