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CatWorkX subprocessors
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Overview of Catworkx

Catworkx is a technology company specializing in middleware software components. They offer solutions for process automation, performance monitoring, and team collaboration tools that enhance productivity and streamline operations. Catworkx positions themselves as an Atlassian Full-Stack provider, meaning they provide extensive offerings around Atlassian products - from consulting and license management to support services.

History of Catworkx

Founded in 2002, Catworkx is based in Hamburg, Germany with additional offices in Stuttgart, Vienna, and Winterthur. Their vision was to enhance software productivity processes and since then, they've been a trusted partner for many businesses, providing high-quality products, tools, and solutions. They are recognized as an Atlassian Platinum and Enterprise Solution Partner.

Typical Data Processed by Catworkx

As a middleware provider, Catworkx processes a wide range of data input from users, primarily business-related information. This includes, but is not limited to, project data, workflow details, performance tracking statistics, activity logs, and user feedback related to software and business processes they enhance and automate. It's important to note that Catworkx adheres to strict data governance standards to ensure privacy and security.

Geographical Operations of Catworkx

Catworkx operates internationally with its head office in Germany while having a strong presence in Austria and Switzerland. However, the nature of their business enables them to serve clients and provide support services globally. They are dedicated to offering their services to businesses of all sizes, regardless of geographical location.

Catworkx's Key Features

Catworkx offers diverse solutions primarily around Atlassian products. Here are some of their key features:

  • Consulting: Comprehensive consulting services for implementation, migration, scaling, and the optimization of Atlassian products.
  • License Management: They ensure you have the right licenses based on your organization's needs and assist in their renewal and management.
  • Support: Catworkx provides professional support for all Atlassian products to ensure your tools and processes run smoothly.
  • Hosting & Operations: They offer reliable hosting services or manage the operation of your instances.
  • Training: Comprehensive training courses around Atlassian products that can be customized according to specific needs.

Importance of Monitoring and Comparing Vendors

Monitoring and comparing vendors like Catworkx is crucial from a data compliance perspective. Companies need to ensure that their vendors adhere to strict data governance principles to protect sensitive information. Vendors that handle data should have adequate measures in place to prevent breaches and loss. Proper vendor analysis helps mitigate risk, protects reputational integrity, and validates that a company's data governance practices align with their own. Overall, it helps in maintaining trust between businesses and their partners, while ensuring compliance with global data protection regulations.

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