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ALTOUR subprocessors
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Overview of Altour
Founded in 1991, Altour is one of the largest independently owned travel management companies in the world. The company offers a diverse range of services, from corporate travel and luxury vacations to online services and meeting consultations. Altour prides itself on its superior level of customer service, dedicated to delivering seamless and fulfilling travel experiences for its clients.

The History of Altour
Altour was established by Alexandre Chemla, who brought an entrepreneurial spirit and a vision of creating a travel company that goes beyond standard services. With over 30 years of industry presence, the company has grown from a single office in Los Angeles to over 63 offices in 15 countries. Altour’s success is largely attributed to its unwavering commitment to quality and attention to detail that have grown the company into a true global player in the travel and tourism industry.

The Typical Data Processed by Altour
In order to provide its services, Altour collects and processes various kinds of data, including personal and travel-related data. This typically includes information such as name, contact details, passport details, payment information, travel preferences, and travel history. The company also collects and processes data generated through customer feedback and interaction with its digital platforms.

Where Altour Operates
With a significant global footprint, Altour operates in major cities across the United States, Europe, and Asia. Its world-class services extend to over 15 countries including the UK, France, Germany, India, and China, providing efficient and personalized travel arrangements regardless of the client’s location.

The Key Features of Altour
Altour is renowned for its comprehensive range of travel services. Its key features include corporate travel management, personal travel services, luxury travel planning, and meeting and event planning. The company has also embraced technology by providing online services that allow clients to manage their travel details, confirm bookings, and receive alerts on important updates. Altour’s travel advisory service helps clients stay informed about potential disruptions and changes, ensuring a smooth travel experience.

Importance of Monitoring and Comparing Altour
Monitoring and comparing a vendor like Altour is crucial from a data compliance perspective. As a company that deals with sensitive customer data, it is essential to ensure Altour maintains the highest standards of data governance. This involves checking that they comply with data protection regulations, handle personal data responsibly, and have measures in place to protect against data breaches. Regular comparison with other vendors provides a benchmark, ensuring that your data is not only handled correctly, but also that you are getting the best service available in the industry.

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